Rating Captain
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Rating Captain is an app for review management, analytics and optimization in external review platforms, and a customer service automation tool.
Over 70% of customers make a purchase decision based on positive reviews about a product or a company -- that's why reviews matter.Rating Captain helps you stay on top of your average rating in all of the review gathering platforms that matter to you.They offer real time monitoring of all your favorite platforms, including Google, Facebook, TrustedShops, Yelp, TripAdvisor, Trustpilot and more.Rating Captain also features smart optimization campaigns (they send review requests to your customers to ask them about their experience), as well as eCommerce and CRM integrations (they intercept negative reviews before they are published and let you handle conversation with unsatisfied customers from within the app).Also included in this package are Machine Learning algorithms that automatically tag all reviews based on sentiment and what the review is about -- such as delivery time, customer service, products ordered, returns and more -- so you’ll know exactly what areas of your business may need improvement.Finally, Rating Captain also provides analytics and competition comparison.Get access to Rating Captain now!- Monitor your reviews and average rating in all places that matter in realtime
- Optimize your average rating with our smart campaigns
- Automate customer service of unsatisfied customers
- Best for: eCommerce owners, SEO experts, marketing managers, and customer care specialists
1 Year of access to Rating Captain- You must redeem your code within 60 days of purchase
- 1 Year of plan updates
- Please note: this deal is not stackable
- GDPR Compliant (Partner Verified)
- 60-day money back guarantee, no matter the reason
